Terms & Conditions
INTRODUCTION
Welcome to our website. By accessing, you agree to be bound
by the Terms of Use, as well as other policies listed below. We reserve the
right, to add, change, or remove any part of these Terms and Conditions at any
time without prior notice. Changes will be effective when posted on our
website. By continuing to use our website after any changes posted constitutes
your acceptance of those changes.
USE OF THE SITE
Certain services and related features on our website may require registration or subscription. Should you choose to register or subscribe for any such services or related features, you agree to provide accurate and current information about yourself, and to promptly update such information if there are any changes.
Every user of our website is solely responsible for keeping your login ID and password safe and secure. You are entirely responsible for all activities that occur under your account, whether or not authorised by you.
You shall notify us via our website immediately of any
unauthorized use of your account. We will not be responsible or liable,
directly or indirectly, in any way for any loss or damage of any kind incurred
as a result of, or in connection with, your failure to comply with this
section.
THE CONTRACT
A contract is formed once your order has been accepted by
our website. You acknowledge that you are aware of the contents of and agree to
be bound by the Terms and Conditions herein.
ORDERS
Price and availability of items may be changed at any time without notice. The price at which you agree to purchase the items is the price stated on our website at the time you place your order. You may be asked to provide additional verifications or information, other than phone number and address, before we accept the payment. Payment for the items shall be made in full before physical delivery.
We are
determined to provide the most accurate pricing information on our website to
our customers. In any case where the price of an item is not displayed
correctly, our website reserve the right to refuse or cancel any order. In the
event that the price of an item is mistagged, we may either contact you for
instructions or cancel your order and notify you of such cancellation. We shall
have the right to refuse or cancel any such orders whether or not the order has
been confirmed and your payment has been made.
DELIVERY
We will arrange a courier on your behalf, deliver the sold items to the place designated by you and agreed to via our website. Please note that the duration for delivery as quoted on our website is only an estimated delivery period and shall not be construed as a guarantee. Please allow for at least 7 working days after which you may contact us or send us an enquiry for tracking purposes. A fully traceable delivery service is available.
RETURNS POLICY
No cancellation of order or refund will be entertained,
unless the item you have purchased is out of stock. We will notify you as soon
as possible if the item that you want to purchase is out of stock. You can
either replace the item with item(s) of same amount or we will make a refund on
the payment for the unavailable item.
EXCHANGE POLICY
Once a item has been sold, it cannot be exchanged for other item or returned except for the following:
Items received are different from what is stated on the
statement; i.e. wrong items are delivered.
ACCEPTANCE OF ITEMS
Unless you have notified us of any incorrect/incomplete items received for your purchase within three (3) days, the items shall be deemed to have been accepted by you as being in good condition and in accordance with the Contract.
Please fill up the Product Returns form in the Order History page to
notify us should you wish to return the item(s).
SECURITY AND PRIVACY
Your privacy is important to us. Therefore, our website pledges to be responsible when gathering your personal information and to protect your privacy in every possible way.
Generally, we use your information for administrative
purpose like processing, confirming, fulfilling and completing your order. If
there is any change of item availability, we will use the information provided
by you to contact and notify you of the changes. Our website will not disclose
your personal information without your prior consent.
LIABILITY
1. Should there be any incorrect/incomplete items received
on your purchase, our website shall have no liability to you unless being
notified within three days upon receiving the item(s).
2. Any service response or delivery duration stated in our
website are estimation only and we shall not be liable for any direct or
indirect loss or damage arising from its failure to meet such response or
delivery duration.
3. Any typographical error in our website, quotation, price list, statement or other documents issued by us shall be subject to correction
without any liability.
4. We do not warrant that this website, servers or email
sent from us are free of viruses or other harmful components.
COPYRIGHTS AND TRADEMARKS
You acknowledge and agree that we retain ownership of all
intellectual property rights of any kind related to us and its services,
including applicable copyrights, trademarks and other proprietary rights. All
the website design, including, but not limited to text, graphics, images and
underlying source code shall remain the copyright of our website. You shall not
modify, upload, post, reproduce any of the content in our website without
obtaining prior permission.
GOVERNING LAW
These Terms and Conditions shall be governed by and
construed with the laws of Malaysia and shall be subject to the exclusive
jurisdiction of the courts of Malaysia.